ANY RESERCHER THAT IS ON TOP OF UPKEEP FOR THEIR COMPUTER FILES,TESTS RESULTS & DOCUMENTS: PLS TAKE NOTE THAT THIS SYSTEM WAS ASSULTED ON-LINE THRU REMOTE BY SEEMINGLY AN ANTIFAW MEMBER...IT WAS A 'TARGETED ASSULT.'.. I SPOKE WITH THE SET UP PERSON ABOUT MY CONCERNS & WHEN IT CAME TIME ; 'I SPOKE WITH THE TEHNICIAN BY TELEPHONE @ MY REQUESTs'...HE SAID HE UNDERSTOOD ...YET HE HONED IN ON MY RESEARCH FILES & DOCUMENTS WITH PARTICULAR INTEREST' S ON LAB RESULTS...ALL FILES WERE REMOVED & SHAKEN OUT OF SORT. THE ENTIRE FORMAT WAS DESTROYED~! CALL AFTER TELEPHONE CALL 'I WAS REPEATEDLY HUNG -UP ON' ...I BECAME VERY ANGRY BECAUSE THIS JOINT IS RUN AS A CASTOPO /APPARENTLY FOR A REASON... YOU CANNOT CALL THE STORE: YOU MUST CALL AN ANSWERING MACHINE THAT ROUTES YOUR CALL TO THE APPROPRIATE STORE ...THEY CAN & DO HANG UP ON YOU ANY TIME THEY LIKE, YOU CAN BE ROUTED TO CHINA.~! 'I HAVE'....'I WAS FINALLY TOLD I WAS SPEAKING TP A CUSTOMERB SERVICE TEK /GIVEN A CASE # & TOLD THERE WERE THREE LEVEL TEIR TECKS FOR RESTORATION...(ALL LIES) ...I TELEPHONED THE NUMBERS HE GAVE ME & NO ONE OWNED UP TO HIS NAME,DEPT.,OR CASE #. 'I WAS GIVEN SEVERAL HOURS WITH A YOUG GIRL OVER THE PHONE & TOLD HOW TO ACCESS THE GUTTS of MY COMPUTER: MANY WERE NOT RECOVERED. A STORE MANAGER INTERFERRED & STOPED THE PROGRESSION. 'IM TOLD HIM I NEEDED TEN MORE MINUTES TO LEARN HOW TO REMOVE A FILE & BRING IT FORWARD...HE HUNG UP ON ME~! 'I MADE AN APT. @ THE STORE TO SPEAK WITH SOMEONE I KNEW & HE APPROACHED US WITH HOSTILITY...HE TOLD ME HE WOULD NEVER VWORK ON THIS COMPUTER HERE OR ANYWHERE ELSE...WHEN I TRIED TO MAKE AN APT. WITH HIM> SHE SAID I'LL SEE IF I CAN FIND OUT THAT INFO. FOR YOU. WHEN SHE RETURNED ; SHE STATED ONLY HE CAN GIVE OUT HIS SCHEDUAL...MEANWHILE WHEN I ARRIVED TO THE STORE ...THERE WERE TWO PUBESCENT YOUTHS THAT SAID THEY WERE NEW & DIDN'T KNOW WHAT THE #s MENT> THEY WERE BROKEN LINKS & POINTED TO TWO TRASH CANS ...IT WAS FOLLOWING THIS EPISODE @ THE SAME STORE I WAS MET WITH KEN BECKS HOSTILITY...'I T WOULD SEEM THESE TEENAGERS RUNNING THE STORE HAVE NO CARE FOR A RESEARCHER THAT ACCUSED THEM OF AN (ANTIFAW ATTACK )...NO SENCE OF THE GRAVITY OF MY LOSS & NO CUSTOMER SERVICE > DO NOT PATRONIZE @GeekSquadd on CENTER in SALEM OREGON IF YOU VALUE YOUR RESEARCH~! THEY ARE IM- MATURE TAKERS ...THAT REFUSE TO TAKE RESPONSIBILITY FOR ANYTHING . 'I WAS NEVER EVEN TOLD WERE SORRY'...SINCERELY MS. CHERYL FOTIA,B.S.W. ..